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Customer Testimonials

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Comments

DECEMBER 2024

Internet Im not really the user for the compass repair kit--a gift for my husband. I do want to share that the delivery was prompt and ordering was so easy.
Phone Easy to order. Quick delivery. Excellent experience.
Phone My order was complete and I was very satisfied with the product as well as the customer service. Thank you.
Internet Ordering from Aircraft Spruce is made easy and fast.
Internet Aeroshell leaves my engine clean and well lubricated.
Internet Excellent turn around time on shipment. Core return label was included in original shipment, which made it very easy for core return credit.
Internet Awesome overnight service! Was stuck in a cross country going down the east coast and Spruce came through with delivery of an alternator and voltage regulator in less than 24 hours.
Internet Easy ordering, product in stock, packed well and shipped quickly out of the Illinois warehouse.
Internet Entirely pleased with the purchase. Easily paced order online and received the shipment rapidly.
Internet Great service. I drove hours hours and called in personally to the new Melbourne shop. Friendly staff very happy to show me around Building another aircraft some will need lots of part to come Regards Phil Matheson Australia.
Phone Smooth ordering process. Quick shipping.
Internet Great service in a timely manner!
Internet Aircraft Spruce does a great job, stands behind what they sell. Without question my go-to site for anything airplane.
Internet Very good service. Thanks very much for being there.
Internet Correct product. OEM quality. Shipped instantly, received quickly.
Phone I was most pleased with going in to the location, having access to everything i needed, they adjusted my order and I walked out with everything i really needed. All items on the list were absolute NEEDS to get the plane up and flying again.
Internet The sales team were extremely helpful and the delivery of the product was perfect. I couldn't recommend Aircraft Spruce more.
Internet Outstanding service. Spruce kept me informed of the status of my order. My calendars arrived well packed & undamaged! Thank you Spruce! Geo
Internet As always, in stock, speedy delivery.
Internet Great to deal with a company in Australia, excellent service and prompt delivery
Internet Finding the desired product was easy, the checkout process was straight forward, and the product shipped and was received in a short period of time. Great service.
Internet Aircraft spruce does a good job of providing parts for us clients.
Internet Your product range is truly remarkable, with service to match. Congratulations and thanks from Down Under! Thanks too for keeping our Cessna 207, Auster J1/n and Vans RV6A in the air.
Internet Excellent transaction. Item arrived on time and as advertised. Thank you for the great service.
Phone Aircraft Spruce always does an excellent job to make sure I have the correct parts for my application. And I really appreciate their willingness to price match their competitors. As long as they provide this exceptional service, I will be a loyal Aircraft Spruce customer.
Internet Aircraft Spruce Customer service was excellent.
Internet Fast quick service and in stock for immediate purchase!
Internet Another Aircraft Spruce order that got to me quickly and fit my repair needs.
Internet Ordering was easy and pricing was competitive. Aircraft Spruce makes it as easy as possible.
Internet Very prompt service and shipping, thank you.
Internet Easy ordering process and very quick shipment!
Internet Great website for find items. Really fast shipping.
Internet Easy to order online. Fast delivery.
Internet Ordered 8 items. Everything was on my doorstep the next day! And freight was free! Easy online ordering great service!
Internet The material is very thin and therefore requires a lot of care to pack well. Thank you for doing such a good job.
Phone Order arrived when scheduled and was exactly what I needed.
Phone Aircraft Spruce is the best.
Internet Order processed quickly and delivered quickly with USPS. Thanks!
Internet Although, this wasn't my first order from Aircraft Spruce, it was my first that was important, time-wise. It arrived exactly when scheduled and available when needed.
Phone I've been buying from Aircraft Spruce for years. They have most of anything I need at a reasonable price. They are very friendly to speak to and the delivery is fast. What more could you want?
Internet Product is as described and fast shipping. Recommend seller.
Phone Very happy with the person I ordered from and how fast my package was processed and delivered. Will order again.
Phone The customer service was outstanding. I appreciate the time staff took to ensure the product was correct for the aircraft.
Phone Excellent service & fast delivery from Aircraft Spruce Australia.
Phone Aircraft Spruce was very responsive and helpful when my order arrived with a leaking can of TCP fuel additive. They promptly sent me another. Thank you!
Phone I have dealt with Aircraft Spruce for years and have always experienced great service and excellent products.
Internet All orders are treated like AOG, never disappointed with Aircraft Spruce's service.
Internet Everything shipped on time and arrived in good shape. I'm quite pleased.
Phone Your people in the office at the chandler Airport location do a fantastic job--service is Excellent.
Internet Al usual, Spruce is fast and efficient. I appreciated the waiter of shipping. Made it cost-effective to catch up on a handful of smaller items.
Phone Very pleased with fast delivery, prompt service and product.
Internet As usual, Spruce is fast and efficient. I appreciated the waiver of shipping. Made it cost-effective to catch up on a handful of smaller items.
Internet Great job, All the people very nice and helpful.
Internet Wonderful product! Great quality, and helps me get the job done. Shipping was super fast, which was very much appreciated. Thanks, Aircraft Spruce.
Internet Spruce always uses good communication, timely shipping and successful delivery! They have great products and nice selection for everything. Aircraft Spruce is fast becoming my go-to for anything aviation!
Internet Great service and fast delivery! Keep up the good work!
Internet Aircraft Spruce has always been a pleasure to deal with.
Internet I received my order in a timely manner and was very pleased with the quality.
Internet Garmin G5 bundle, delivered ahead of schedule, Thanks!

NOVEMBER 2024

Internet The will-call desk was able to pull together back-ordered items for me that had arrived only moments before my arrival. Kudos to him and your order-fulfillment system.
Internet As usual, fast shipping and 100% accurate. Thanks.
Internet Good product! Fast shipping. Thank you Aircraft Spruce!....
Internet As ordered and fast delivery to Australia with UPS. No problems.
Phone Very good service and very friendly staff.........Thank you!
Internet As usual, the purchasing experience at Aircraft Spruce was very good. Thank you for being there for aircraft owners!
Replaced original OEM spark plugs for my J4 Cub with a C-85. As always, quick shipping and usually in stock. Aircraft Spruce is always my 1st. stop when in need of aviation supplies. Thank You.
Phone Bloody marvelous thank you!
Phone Excellent customer service by Spruce to express ship this 5 stars for that.
Phone Delivery has always been great. Support staff is pleasant and knowledgeable. Most companies of every walk of life aren't over the past 4 years. If I were to guess these people do NOT work from home. Just like the good old days when customer service really did provide service. Kudos!
Internet Great product. Great price. Fast shipping! Just got it installed on my airboat and it is working great!
Internet Good communication through out the order process and delivered the day it was promised.
Phone Order arrived on time. Quality of AN hardware great. Service hard to beat.
Internet The staff was extremely helpful with ordering. Will purchase again from Aircraft Spruce.
Internet Part was easy to find and the description was very good. The order was shipped next day.
Internet Well done, good product, seamless order process.
Internet Product as described, very fast delivery. Thank you very much!
Internet Aircraft Spruce has supplied materials for my projects for 30 years.
Internet Easy online order, fast delivery, the parts fit perfectly, as always I am pleased to buy from Aircraft Spruce.
Internet Once again, top class service from Spruce. Thank you and keep up the good work.
Internet Excellent quality, well packaged and fast delivery, thanks!
Phone I have ordered from aircraft Spruce for over 20 years. for parts and supplies for my Malibu Mirage. They are reliable, knowledgeable, priced well and I will use nobody else. Twice over the last 6 years I ordered the wrong item. No issues at all with returning the items. One more note- shipping is incredibly fast and orders usually arrive faster than quoted!
Internet Order was filled and delivered in two days. Superb service.
Internet Items were well packaged and delivery time to the far south west pacific was excellent.
Internet Purchased for Zenith 750 STOL scratch build since Im about finished with elevator and need to add trim servo. Ordered from Aircraft Spruce in 30 seconds and it arrived the next day.
Internet Excellent product and service, quick ship...thank you
Internet Perfect, quickly fulfilled and delivered. Great product, great service. Thank you.
Phone 1 was in stock, 1 was available & available on the day it was predicted. Great product & very happy to deal with Aircraft Spruce Australia.
Phone First time customer. The sales associate walked me through the process, was friendly and helpful. Shipping was quick and the order was correct.
Internet Wonderful service. Thank you so much.
Internet Good filter, good price. It was on the back order but they sent it to me as soon as it delivered, good company for airplane parts.
Internet I've purchased a couple of items lately...a prop control, which is so much better than our old one, and a couple air filters, which we usually replace annually. The process was flawless. Thank you so much for supporting us, and aviation in general!!!
Internet Every time I have bought something from Aircraft Spruce the service has been amazingly good, especially considering I am in Australia. Keep up the good work!
Internet Fair prices, items in stock and prompt shipping.
Internet I found the Windsock and other products I was looking for at an excellent price. The ordering and shipping details for delivery were well described, and I received the order when specified on product tracking.
Internet I always have a trouble-free and pleasant experience with Aircraft Spruce when ordering good certified after-market parts for my airplane. The grommet chart was very extensive and helpful, and with proper measuring, was able to get the right size runner grommets for the exit channels for my battery box cables - positive and negative - to protect the cables from wearing against the metal. Thanks again Aircraft Spruce!
Phone Easy to install. Works great for the white tail light bulb.
Phone Howdy Jim, I spoke to a representative in Brisbane about these items. He was a pleasure to deal with and got these items to me from your Melbourne branch as quick as a flash. They arrived about 3 days later. Many thanks, Steve.
Internet The wrench was available ex the Australian warehouse and was dispatched the day it was ordered and in my hands 2 days later.
Internet Fast delivery! Easy to order. ELT battery fit as needed.
Internet Order was delivered quickly and was fulfilled accurately. Shipping costs were reasonable.
Internet Great service , on time as promised.
Internet Excellent experience. Everything as advertised from product to fast shipping. Battery is awesome.
Phone Great communication & knowledge of part stock when ordering. Very good packaging and fast shipping.
Phone Aircraft Spruce is where it's at for anything pilot related. They helped me find the headset that works for me. They facilitated the return and exchange process and provided excellent customer service.
Internet Stock items shipped immediately and received. The back ordered items shipped when they became available. Spruce notified and updated me on all. I'm very satisfied doing my shopping with Aircraft Spruce.
Phone ease of placing order, paying, and shipping arrived so quickly, pleasure to have your company to assist with our purchases, thank you.
Internet I was pleased with my recent order and especially the customer service and call center agent who helped me to change my address. Also, I was greatly assisted when choosing the correct ELT. You guys are great.
Internet Delivered everything I ordered promptly. I appreciate the good customer service.
Internet Excellent ordering experience. The items that I ordered were delivered quickly.
Internet Ordered this for C-150 but it was the wrong size. Will comment on the return policy as it was easy and quick and makes doing business with Aircraft Spruce a good thing.
Internet Very friendly, efficient and prompt service.
Internet Aircraft Spruce is a trusted name in parts and needs for aviation to continue! Thanks.
Internet I received amazing customer service from Aircraft Spruce. They understood my needs and helped me curate the items I would need for this RAM solution. Once ordered. the items were delivered overnight.
Internet Highly Recommended. Aircraft Spruce delivers fast and for a competitive price, very happy with the service. Last but not least, Aircraft Spruce offers military discount, which I greatly appreciate. Thanks!
Internet Unbelievably quick delivery.
Internet Exactly what I needed - and the only place I could find it.
Internet Very good on orders and received fast.
Internet Everything I order is always well packaged and arrives quickly.
Internet Whilst I'm not in the aviation industry it was great to find an Australian stockist of the product I was after. Pricing was more than reasonable and the service was excellent.
Internet Excellent service - every time.
Internet The Catalog is outstanding and very welcome in this day and age of paperless offices. It's far easier locate items than using any online service. Well done for keeping it alive.
Internet I have come to rely on Aircraft Spruce for Nitrate dopes in larger quantities. They have been excellent! My orders have been received within two days every time. Great service!!
Internet Very timely and parts descriptions were spot on!
Internet Very fast shipping, package arrived nicely packed and in perfect condition.
Internet Easy to place order and shipped quickly.
Internet I've said often, Aircraft Spruce shipping department has their act together....order UPS ground to Augusta and have next day!
Internet As always, dealing with Aircraft Spruce is a real pleasure. Thank you for you good work and professionalism.
Internet My order shipped early and everything was great. Aircraft Spruce very customer oriented and does an outstanding job!
Internet Prompt and courteous service, many thanks!
Internet Always a pleasure dealing with Aircraft Spruce. Good products, shipped quickly, efficiently and cheaply.
Internet This purchase was quick and easy and the sales staff was very helpful.
Internet My order was delivered in 3 days. I'm very impressed with how quickly and smoothly everything went.
Internet To be honest ? Im quite impressed with the amount of products and versatility in the catalog.
Internet Easy to order and quick shipping!
Internet That was the fastest shipping I've ever seen. My last few orders were fast also, keep up the good work!
Phone Thanks for providing a person who can speak and communicate in English and who is also knowledgeable about the product that I required.
Internet Great service! Received in a couple of days.
Internet Excellent service. Arrived promptly, good instructions and relevant warnings included with product. Return core paperwork and labelling excellent. A good no fuss experience. Keep up the good work.
Internet Was very pleased with the receipt of the catalog, and I am amazed at the scope of aircraft components and products. It will be my go-to reference. Order rating 5star!
Internet I was pleased with your order system. Good communications. Packaging had the contents well protected.
Internet Could not ask for better service.
Phone The sales rep was very knowledgeable and helpful. The product came in on schedule and was exactly as promised. Thanks Aircraft Spruce for a Great product and easy transaction.
Internet Fast service and easy ordering.
Internet Awesome ! The Ausie guys were really helpful in getting my order to me. Thanks heaps guys!
Internet Fast processing. Solid packaging. Average price. Always easy to use service.
Internet Spruce, you keep us flying! Thank you.
Internet Spruce is great. They have it all and ship fast.
Phone Ordering process and quick delivery all 5-star.
Phone Fast delivery, packaged and identified well. Thanks for great service.
Internet Good prices! Quick service!
Internet Very pleased with delivery and product, well done!
Internet Outstanding service! Door to door in 8 days to Germany. Well done Aircraft Spruce!
Internet I have been a customer for about 25 years. I appreciate the ability of placing orders by phone with your great customer service providers.

OCTOBER 2024

Phone Excellent staff in Australia to deal with.
Internet Ordering was easy as always. I also had some questions and called the 800 number. They answered right away and contacted EarthX to answer my questions. Great customer service!
Internet I put in my order on Sunday evening and the postman delivered my order Tuesday afternoon; if that is not excellent service, I do not know what is. With respect to the products, I received exactly what I ordered. What else can be said? I am a loyal customer of Aircraft Spruce.
Internet Very pleased with product as usual, also received it quickly, which made it possible for me to complete a project on time. Thanks Paul.
Internet Same day shipping from the Harrisburg location is great for the northeast.. :)
Internet Order was exactly what I needed and arrived on time packaged very well. Thanks again Aircraft Spruce.
Internet Thank you very much, my order was perfect.
Internet Fast delivery, shipped immediately.
Phone Just what I needed when I needed it. Great to know it's available. I picked it up at Aircraft Spruce and saved shipping costs.
Internet Ordering and shipping was smooth and arrived in the mail within the time frame as promised.
Internet Everything came on time, and exactly as described. I am very pleased.
Internet Came in fast! Packaged well. Products in perfect condition.
Internet I received the order fast and accurate, standard AN hardware. Excellent service.
Internet Another great order experience with Aircraft Spruce. My sole source for airplane parts.
Internet As always quick shipping from Spruce! this tool works exactly as described, easy and quick.
Internet Wow, order a vac pump. Said approx. 5 days to deliver- got it the next day!! And I live out on a farm in rural Illinois! Great job. Thanks!
Internet Excellent service, shimmy dampener was delivered on time to catch the connecting flight to NZ.
Phone Helpful friendly staff. Will use Aircraft Spruce again.
Internet My order arrived on time with all items in good condition. This is the norm for Aircraft Spruce and I appreciate it.
Internet 5 out of 5...as always!
Internet Order was quick and simple. Got it within days. Thank you.
Phone Jim, I have to complement your staff, they have all been very professional and accommodating. I recently ordered the wrong inner tube and correcting the problem was significantly less stressful than I expected. I will continue to use Aircraft Spruce for this very reason.
Internet Aircraft Spruce is an outstanding retailer with very high concern for their customers and their hippieness with their orders. I only wish other retailers would emulate the quality of service provided by Aircraft Spruce. I VERY highly recommend and commend them as a supplier for all items aviation.
Internet Fast to find online, quick delivery, always packaged right.
Phone Perfect services. Prompt and courteous.
Phone I can't thank you enough for your services. We needed oil filters for our engines. The lady whom I spoke with went out of her way to provide me with the oil filters. Perfect. thank you.
Internet As always, Aircraft Spruce does a great job!
Internet Good Job Spruce Team. Thank you for keeping me safe up in the skies as I make the world small. -Bryan
Internet Aircraft Spruce had exactly what I need in inventory and the order shipped very quickly, and packed well.
Internet Great company, very fast shipping and communication, everything was A+++ thank you for a great experience.
Internet Perfect fit and works as it should. Ordering from Aircraft Spruce is always easy and efficient.
Internet was very easy to find what I needed and the ordering process was simple and easy
Internet Excellent Service Always is my experience.
Internet Thank you. I received my order. My husband is very happy as I lost his favorite flashlight and had to replace it. Great service, great products!
Internet Aircraft Spruce always delivers the goods, and for the best price!!
Internet I came I ordered some JIC reusable fitting mandrels. The cost was awesome, didn't have to buy the whole set, and masking fuel and I'm my case jackplate fluid lines, was that much easier. Do not hesitate. Great prices, great quality, fast shipping.
Internet Easy ordering process. Fast delivery& very pleased with my new Rosen sun visors. The catalogue is incredible too!
Internet Ordering was easy, delivery was ahead of projections and personnel were knowledgeable and easy to talk with. Battery prices have huge sticker shock!
Phone Always great products and great customer service!!!
Internet So much easier now that we have you guys in Australia. Great service!
Internet Easy order process, quick ground delivery, reasonable costs. Great job.
Internet Order came promptly. Most FBOs dont carry Aeroshell 560 so I buy it by the case and keep a few in plane for when I need it.
Internet I made a mistake on quantity, called in, and my order was fixed in minutes. Outstanding!
Internet Good service at the West Chicago, IL store. Grease choice was recommended for my Enstrom helicopter.
Phone Like always. Elite service. Good product.. Spruce aircraft is an example of how business should be conducted. To the highest level. From ordering . To shipping
Internet Shipping was quick and easy. I had to make a quick phone call on the shipping (wasn't totally clear on the site if the faster shipping was free or not), and it was answered quickly and efficiently.
Internet Good products, fast shipping at reasonable prices.
Internet Received battery in Germany one week after placing the order. Perfect!
Phone Very happy with all items I received on my order, order was promptly shipped to me.
Internet Excellent service, fair value and it was delivered before expected.
Phone Could not ask for more than what was delivered. Service from Aircraft Spruce has always been outstanding.
Internet As always Aircraft Spruce filled my order and had it waiting at will call.
Internet Promptly delivered, so good to have an Aircraft Spruce store in Australia now, no more expensive international shipping costs.
Internet Super fast shipping. Very pleased with my order. Outstanding customer care service. Golden rule company.
Internet Excellent delivery service. Great to see Spruce in Australia.
Internet Aircraft Spruce has the best prices on Specialty Tires of America.
Internet Quality service, quality products. Prompt service.
Internet Great service, great parts.
Internet Counter folk at the Corona store were pleasant and prompt. Thank you.
Phone Great products and service! Will be ordering more parts from Aircraft Spruce again very soon!
Internet Always quick and easy!
Internet Tool arrived in a timely manner. Was as advertised. Would highly recommend Aircraft Spruce.
Internet Easy to find what I needed online. Fantastic free shipping for such a heavy item! (Thanks!). Fast deliver. Very happy with the whole experience.
Internet The order was easy and received as expected. 5 Star.
Internet Well packed, shipped promptly, arrived in perfect condition. The box and packing material made return shipping the core a breeze.
Internet Navigating the website to browse and order the parts is ve3ry easy and user friendly. Order arrived sooner than expected and was packed very well. I was very pleased the items ordered were in stock and available.
Internet Just what I ordered. Fair price, shipped to my door step.
Internet Shipping was fast and order received with no errors.
Internet Replacing after 16 years and 1000 hours plus; Aircraft Spruce did a fantastic job packaging this product, and came quickly.
Internet Ordered the item on a Friday for pickup and made the drive out Saturday am to miss the LA traffic. Purchase item was waiting for me with a smile. Excellent experience!
Phone Being from he UK my order was a little non standard compared to your US customers. My requirement was handled most efficiently and helpfully. Many thanks.
Internet Spruce had an ignition harness in stock when others didn't.
Internet Great product, fast delivery 5 star here : )
Phone Exactly what I wanted, and fast shipping has me back in the air in no time.
Internet Perfect. Shipped out same day. Arrived next morning. It doesn't get any easier.
Phone Wonderful service Merci.
Internet Orders large or small are shipped same day, always.
Internet My order arrived in less time than expected. Thank you for your service
Phone I received exactly what I wanted and got it on time. Good and friendly service.
Internet Great experience with Aircraft Spruce. I submitted a question via the website and got a prompt acknowledgement and then the answer. My custom order arrived quickly and exactly as specified. Thank you!
Internet Quick delivery and in stock!
Internet As advertised. Fast shipping. Accurate paperwork tracking. Perfect fit for my application.
Phone Once again - absolutely no problems. Will remain repeat customer with Aircraft Spruce.
Internet Love Aircraft Spruce and all their products.
Internet Fast shipping, with everything arriving in perfect condition.
Internet Excellent, quick service as always. Thank you!/td>
Internet Very happy with smooth order placing, speed of placing the order, and shipping.
Phone Great live person service and overnight delivery. Exactly as promised.
Internet Great prices. Fast service!!!
Internet Aircraft Spruce has been and will always be my go to company for aviation parts/accessories for my 1965 Champion Citabria 7ECA. No other company offers the level of customer service that Spruce does. When UI call with questions, there is always someone available for a quick and knowledgeable answer. Parts are shipped unbelievably quickly and always arrive in great shape. What a great company.
Internet Support staff at Aircraft Spruce are always helpful and knowledgeable. Order arrived on time, as usual. Replacement mixture cable installed and fit perfectly.
Internet 5 Star on the speed and packaging of my order. Thx a lot.
Internet Quick shipping and smooth transaction, thanks.
Internet Ordering and pickup process is very easy and convenient.
Internet Prompt delivery, exceeded quality expectation.
Internet Always a pleasant experience at the Chandler, AZ location. Special thanks to April. My order was ready quickly and she knew my name when I walked in the door.
Internet As usual, Aircraft Spruce is accurate with component descriptions and prompt with deliveries. Still a happy customer.
Internet Spruce remains the gold standard in mail-order aviation stuff.
Internet Fast shipping, and I was informed as my order was on its way. Aircraft Spruce is much faster and communicative than the competition.
Internet Needed oil and filter for my Cherokee 160. It all came in good order and quickly. The Cherokee is back in the air again. Thanks.
Internet Extraordinary catalogue for sure! Needs to be on every aviators desk!
Internet Service is always very good and fast.
Phone Awesome customer service!
Internet Great service, item shipped quickly and arrived next day ! Thanks team.
Internet Very timely, efficient, reliable delivery. Will recommend for Anyone.
Internet Great customer service by Spruce as always, I received the battery within a couple days. Thanks.
Internet What can I say except excellent handling and packaging of products. I've ordered and have been delivered most times earlier than expected.
Internet The correct part, in stock, and shipped the first business day.
Internet Thanks again for prompt efficient service in supplying our needs.

SEPTEMBER 2024

Internet These Rapco Discs are the perfect replacement for most all RV aircraft and Aircraft Spruce is my go-to store for everything aircraft!
Internet 5 stars. Fast response.
Phone Great service as usual, very happy with Aircraft Spruce. Thanks.
Internet Ordering process very easy and efficient. Had the product in no time. Many thanks!
Internet Always easy with Aircraft Spruce.
Phone Order was prompt, and the unit works well. It replaces the same unit I have had for 30 years.
Internet Ordering was a snap! Was very happy with the short time it took from placing the order to delivery. Will definitely be ordering other items in the future.
Internet Order was handled well shipped and received as scheduled.
Internet I received the order in the right order and in acceptable time. i am 100% satisfied with the service.
Internet Installed the relay and worked as expected, have bought tens of thousands of dollars from Aircraft Spruce with zero complaints over the years and will keep doing it.
Internet I received all 3 items. Delivery was fast. Only 3 days to my door. Very happy with the staff in Australian depot.
Internet Order comes quickly and I love the email notices so I can track it.
Internet Easy online ordering, great price, & fast shipping! Thanks!
Internet Delivered in 2 days. Ordered by phone and the staff is always courteous and friendly. One of the 3 items ordered was back ordered but they have been great with updating me on the status with emails.
Internet Very happy with the card, great and accurate information, thanks for the friendly and prompt service all sales persons have always done a great service, thanks again.
Internet Ordering was easy, customer service is efficient. Thank you.
Phone Perfect service , having an Australian outlet now turns good service into great customer experience.
Internet I think i actually received my order before i placed it! That's how good the service was!! Great Job and Great Customer Service. Actually placed this order by phone wanting to confirm the direction of the gain and bendable direction. Place on hold while the rep went to the warehouse and confirmed for me! That just doesn't happen anymore! Oh yea, and the bendable plywood worked perfectly.
Internet Fast quick service. Thanks for supporting EAA.
Internet Good item, good price, quick delivery.
Phone Always a pleasure dealing with Aircraft Spruce, recommend to everyone....
Internet Item was exactly what I needed. Reasonably priced and fast shipping.
Internet Service was fantastic and works as designed!
Internet Seldom do I have to contact the company for information or advise, but when I do, I always feel good and my questions are answered.
Internet Great products, fast and a great price!
Internet Perfect store, quality materials, excellent communication with the store, we buy repeatedly.
Internet All high quality aircraft hardware extremely easy to order. Excellent service. Fast shipping and always accurate. Returns are quite easy as well. Staff is very easy to work with and helpful.
Internet Exactly as advertised. Easy to purchase as a repeat customer. Showed up quickly as usual.
Internet Everything went smoothly, shipping was quick, product was as advertised. Thanks!
Internet Right products at reasonable prices, delivered in good time. I'm very happy with the transaction.
Internet Excellent service as usual. Why cant the rest of the world follow your example? Regards, Terry.
Internet Ordering process went well without any issues. Thanks!
Internet Received the order quickly, quality product, very pleased.
Internet Always my 1st choice when ordering. Customer service is friendly and knowledgeable. Most times everything I need is in stock. Very quick shipping due to multiple warehouse locations throughout the US. Keep up the good work.
Internet Excellent responsiveness in getting my order overnight when i needed it.
Internet The order process is simple and easy to use.
Internet Asked for overnight shipping and it arrived the next day. Completely satisfied.
Internet Aircraft Spruce has always been the go to place to get what you need, no matter how small the order. Shipping is always fast, and reasonable.
Internet Great job. Overnight delivery to Perth Western Australia
Internet Fair price. Shipped quickly. My go-to aircraft supply store.
Internet All perfect as usual! Thanks Spruce!!!
Internet Wonderful product and great customer service. Highly recommend!
Internet I am writing this to express my thanks to Aircraft Spruce. I had an issue on my last order. Wow! Great service. Above and beyond. Good people and great service.
Internet Aircraft Spruce is very efficient and the orders accurate. the shipping expediency is the industry's best.
Internet Extremely fast shipped. faster than buying in Europe. Our suppliers need to learn from that..
Internet Aircraft Spruce filled this order efficiently. Great job!
Internet Aircraft Spruce does a great job at competitive prices.
Internet Great to find the part with you!! Hard to find the part, reasonably priced and very thankful to purchase it. THANK YOU, Aircraft Spruce!!!!
Internet Package showed up quick and just in time for my first flight slot! It was packed well and came with everything it was supposed to.
Internet The whole process went perfect. Good notifications and delivery.
Internet Aircraft Spruce always provides the best products out there. It got to me quickly as usual! Also, a great price too!! Everybody knows Nuvite is the very best polish!! I'm glad Aircraft Spruce sells it!!
Internet Smooth, reliable, timely and cost-effective shipping
Internet Received two tail wheel type inner tubes. the tubes are top quality. Customer service was great, they took my order and promptly shipped the inner tubes.
Internet Great customer service, quick response to our order and accurate order updates all led to a fantastic experience in getting the right part to our out of service aircraft.
Internet Packaging was excellent, arrived on time, all good!!!
Phone Pleasure doing business with Aircraft Spruce.
Internet Ordering was easy. I forgot to download my invoice, called for help and I had what I needed within a minute...great service!
Internet Aircraft Spruce was easy to order from and provided good prices on a quality product. The items were delivered quickly and on time as promised.
Internet Very easy to navigate the website. Product was delivered in a very timely manner. Will be using Aircraft Spruce again in the future.
Internet Excellent service and follow up on my order. Aircraft Spruce helped prevent double-up and saved me money.
Internet I have recently ordered a Rapco vac pump and a Gill battery and am very satisfied with the availability and delivery. I also received the catalog which will be helpful.
Internet I am very happy with your service. As always, it has perfect and fast execution and communication. Keep on doing so!
Internet Very nice website. Products are easy to find. The order process is smooth and simple. The product arrived after seven days international shipping no problem. Been a long time customer and will continue being a customer for sure. Thanks a lot! Muelheim, Germany
Internet Excellent service. Quick shipping, A+++
Phone They know everything! And they ship crazy fast!
Internet I could find what I needed with ease. All but one thing was in stock - which was great - and the one item on backorder arrived about when expected. It was nice it simply arrived without me having to track it down.
Internet As ordered and on time. Excellent service!
Internet All parts shipped and arrived quickly & it helped to get the Annual done sooner.
Internet Awesome to deal with. Fast shipping even on small orders. I wish every place did business like this.
Phone Aircraft Spruce was, this time, as always, super accommodating, very helpful, and I got my product so quickly I could barely believe it. They take good care of me. Good job Aircraft Spruce!
Internet Excellent customer service and fast delivery.
Internet Everything arrived quickly and was well packaged. I always get my orders quickly and without mistakes. Unless I make the mistake. :)
Internet The order was dispatched almost as fast as the speed of light. I used Express Shipping and got the package in the EU TWO DATS after I submitted my order. Wow! Thank you.
Internet Smooth transition as always.
Internet Calling Aircraft Spruce is like calling your Big Brother, you know everything will be taken care of.
Internet Aircraft Spruce did an excellent job of getting my order shipped out to me in a fast manner. Everything arrived well packaged and all there. Thanks!
Internet Great dealing with Spruce, order dispatched quickly and arrived in good time.
Internet Good products with order delivered to the UK in less than a week from order.
Phone Spruce will-call is absolutely the best. Do not assume the lady that takes your order doesn't know about aircraft parts--All of them are genuine experts, as well as being friendly, fun to talk to, and very helpful.
Internet Always professional and timely!
Phone Professional. Good turn-around time. Made great suggestions to lower costs. Great experience.
Internet Quick and efficient. What more do you need?
Internet Aircraft Spruce responds quickly and ships timely! Thank you.
Internet It just doesn't get any better than Aircraft Spruce. They have the parts with expedient delivery every time. Thank you
Internet Well guys and gals, I wished every company did as good a job as you do at yours, life would be so much better, Excellent job thank you.
Internet Well packed and shipped promptly. Arrived in perfect condition. Thank you!
Internet Always a smooth process with Aircraft Spruce! Fast processing and accurate.

AUGUST 2024

Phone Customer Service was on top of my order from beginning to end. When they had to get back to me they did, was never left hanging. Was given a ship date and expectations were exceeded. Will be using Aircraft Spruce when the opportunity comes up....
Internet Material arrived in Austria in perfect shape, very fast delivery, excellent service. Thanks a lot.
Internet Aircraft Spruce always does a fantastic job sending out great products with quick deliveries and this was no exception!
Phone Although I was flying with my Dad, USAF Col. D. Stuart, prior to earning my Pilot license, I recently was honored with my 50 year pin by AOPA. I am happy to share Aircraft Spruce has provided the Best products and the Best customer service to me and my family for more than 50 years. Thank you Bob and Flo Irwin and Son Jim. A big Thank You is deserved by all Aircraft Spruce employees.
Phone Five stars - I'm very happy with the product and fast service. The product support people are really good at their job!
Internet Very quick service, part exactly right!
Internet Can always count on Aircraft Spruce to come through with quick delivery.
Internet Outstanding customer service at the most professional level.
Phone Great people on order desk, fast shipping.
Internet It got here sooner than I hoped for, arrived in perfect condition, ready to install.
Phone Aircraft Spruce Australia are a pleasure to deal with, the guys who work there are well informed and friendly. Quotes are sent back to customers in a timely manner. One can only wish them well.
Internet The service I received was better than excellent, it was fast, exact, perfect. I highly recommend Aircraft Spruce for all your aircraft needs. GM A&E Mechanic.
Internet I'm very satisfied with the customer service at Aircraft Spruce and the hemp that I received in getting parts delivered and on time.
Internet The order was a quick ship and arrived exactly as described with the AIM and a catalog from Aircraft Spruce. Great transaction.
Internet Aircraft Spruce always has the material I need to complete a project.
Internet My orders are always delivered in a timely manner.
Internet Very satisfied with order process, quick delivery, & delivery updates.
Internet So glad spruce is in Australia! Great service and parts.
Phone As always, Aircraft Spruce did a wonderful job.
Internet Thanks, aircraft spruce for good prices on products and always great service.
Internet Easy ordering, no stock-related surprises and delivery on time. Thanks!
Phone Always appreciate the easy ordering and abundant delivery options at Aircraft Spruce. Communications are great.
Phone I have received my order , and we are very happy with how responsible you are. It arrived in perfect condition, very well packaged, and ready to use and deliver to our customers. Thank you for your excellent service!
Phone Got delivered super fast, everything was as described. Amazing store.
Phone We found Aircraft Spruce via the internet. Your site provided all the detailed product information. We are VERY impressed with the delivery responses and quick delivery time. Thank you
Phone Excellent assistance from very helpful staff. Prompt delivery as promised. Pleased to do business with Aircraft Spruce.
Internet Very easy process to place an order and the shipping was fast.
Phone Aircraft Spruce is the go to place for homebuilders. I have been a loyal customer for decades.
Internet Nothing but the best to aircraft spruce and specialty. Great pricing, great service, and prompt delivery.
Internet Aircraft Spruce had just what we needed as original parts and they were just as described and reasonably priced.
Internet Good counter service. Easy. Always like to visit my friends at Spruce.
Phone Great service. It was a phone order and the lady that helped me was very nice, knowledgeable and efficient.
Internet The product fit perfectly. It arrived in a timely manner. We used the valves on our Gehl skid steer. We could not get them from our equipment dealer. Aircraft Spruce saved the day.
Internet Aircraft Spruce has awesome shipping practices. Often faster than Amazon. Wonderful!
Internet Pretty simple. A/C spruce always comes through with exceptional prices and blazing fast delivery. Simply cannot beat Spruce. I've been buying from them for years and will continue to do so.
Internet Ordering, shipping worked flawlessly--again. I am amazed at how quickly after ordering I can receive orders from Aircraft Spruce. If the item is in stock in Corona I can order it one day & Ill have it the next day or, at worst, the day after. Excellent service.
Internet Best place ever to get airplane stuff!
Phone As usual....Gr8 Products....Gr8 Service. Super friendly staff
Internet Product was in stock, order processed and shipped same day. Excellent service.
Internet Correct products and quick shipping! Satisfied as always.
Internet Fast shipping. Received everything perfectly.
Internet Great service as usual. Never a problem.
Internet As always, dealing with Aircraft Spruce is a positive experience.
Internet Order process was painless, arrived in a few days. Great!
Internet Excellent service and lightning fast shipping.
Internet First time user, found Aircraft Spruce is easy to work with and follows through on promises. That's a major plus.
Internet Fast shipping and exactly what I ordered. Thanks again.
Internet Ordering was easy and all my parts came in a timely fashion. Thank you.
Internet Fast, easy, good service. Order shipped quickly.
Internet Exactly what I needed at a great price and fast delivery.
Internet As described, high quality, fast shipping, couldn't ask for more.
Phone The people at Aircraft Spruce Canada are always helpful and pleasant. I have been in customer service related jobs all my working life and good customer service is great to experience and brings customers back for more. Thanks.
Internet Always a good experience at the counter of the Aircraft Spruce Corona Store. Even if I add something while picking up my Will Call, I only wait a few minutes...:)
Internet Before ordering, I called to precheck mfg date of and ELT replacement battery prior to shipping it to me. The sales professional gave me the date ACS received from manufacturer. I then ordered. The ELT replacement battery I received was only 3 weeks from manufacture. Packaged well, shipped on time. Thank you Aircraft Spruce!
Internet This item, ELT battery replacement, is a requirement part so at the expiration I needed a replacement. Spruce had what I needed, and shipping was quick.
Internet I ordered the wrong part it was our meaning me and you and you picked up the ball and made it right. Fantastic service!!
Internet Easier than surfing to find what you are looking for, then you can order it online. Great catalogue!
Internet Very helpful, and arrived within a day or two. Keep up the great work.
Airshow Perfect. Picked up at the Exhibit Hall at AirVenture. No lines and no waiting.
Internet Excellent service, Im very pleased, thank you!
Internet Great products as usual from Spruce!
Internet Of all the competition that Aircraft Spruce has today! They are still the best go-to for all aircraft needs and support!!
Phone Everything I order from you gets here quickly and is exactly what I ordered
Internet Quality first class parts and customer service.
Internet I received my order faster than estimated. Easy to shop with Aircraft Spruce!
Phone Although rather expensive, my custom made oil line was well made and shipped very quickly. Nice work!
Internet As always, the West Chicago warehouse will not disappoint. The team is always great to work with. A total pleasure to do business with!
Internet The folks at the West Chicago warehouse are excellent. Professional, courteous, friendly and knowledgeable. Couldn't ask for more!
Internet Thank you Aircraft Spruce for everything.
Internet Very nice products with fast shipping. Definitely would order from Aircraft Spruce again.
Internet Order process was easy, part was shipped promptly and worked as expected.
Internet Easy to order online, prompt shipping and delivery
Internet I found the product I needed on line. Your web site was versatile and the product was delivered as expected. No surprises and no disappointments. Satisfaction and will come back when I need similar products. My needs are not aircraft related so that may not be soon. Thank you.
Internet Accurate and timely, the factors that I've come to expect from Aircraft Spruce. Also, my recent experience with customer service was above and beyond the norm.
Internet As always, great gear, in stock and shipped fast. Thank you.
Internet Every time I go to Aircraft Spruce in Chandler, I'm so grateful they're there. My most recent experience today, I saw the whole team work on my order (which was 6 oil hoses for the shop, plus a handful of tires. etc.) -- The entire team did a fantastic job. They consistently exceed expectations. They're like family and always take care of me. A++, full positive feedback, 5 stars. Thanks
Internet Came on time, quality products, and a good price Thanks
Internet Sales staff were friendly and knowledgeable. Ordering was a breeze
Internet It was just what I needed and got me back in the air the same day.
Internet Great company to deal with. Minor problem and customer service fixed it quickly. Thanks.
Internet When doing a project, especially aviation related. I always recommend quality aircraft parts from Aircraft Spruce. The parts that I removed that were on an ultralight were from a hardware store and were over fifty percent corroded away. Other fittings on the airplane originally came from Aircraft Spruce and they were just a little dirty. This shows The big difference in quality.
Internet Great price, fast delivery, and had exactly what we needed.
Phone When I need a part for my homebuilt, Aircraft Spruce is my main source.
Phone Very happy with product purchased, Aircraft Spruce provided very good over-the-phone service.
Phone Very easy to work with and provide information quickly.
Internet Order was filled and shipped the next day. Great service!

JULY 2024

Internet Very competent people, with outstanding customer service.
Phone Everything I order from Spruce comes to me quickly and just what i needed.
Internet Aircraft Spruce always comes through! I am SO glad I have an option other than "Supplier B" to order from.
Internet Aircraft Spruce always gets my orders right!
Internet All items arrived in excellent shape with no issues. Everything I wanted was included with delivery in 3 days. Perfect
Internet The part was back ordered for several months, but I was provided with status emails about once each month which gave me confidence that Aircraft Spruce was on top of the order. I was also given the opportunity to cancel a few times, which I did not do. The very long wait was managed well.
Phone When shopping at Spruce, it feels like I'm given the first class treatment- every time! At OSH, you had the mixture control cable I needed (mine broke on the flight in- yikes!) I was blown away that you had the part on hand- that really lifted my spirits! The young woman that helped me was awesome! You guys ROCK!!!
Internet Aircraft Spruce always comes through! I am SO glad I have an option other than "Supplier B" to order from.
Internet I was very pleased with your customer service. The flight bag arrived soon after placing my order. It was well packaged and I am very pleased with the quality.
Internet Everything went great from ordering to product delivery. Product worked as intended.
Internet It's nice to have business with you guys.
Phone Excellent, and I mean, EXCELLENT service from Aircraft Spruce! A big thank you!!!
Internet Could not be happier with products, service and delivery. Thank you!
Internet Quick service as usual!! Thanks.
Internet Good product, fast shipping, competitive pricing.
Internet Your company is the best. That's why we've been buying from Aircraft Spruce for 30 years. Shipping is fantastic!!
Internet Quick shipping. A+ all around.
Internet Excellent customer service and quick delivery to Australia. 5 Stars.
Internet Very pleased with the speedy delivery to Europe.
Internet Everything was very well packed and came in a timely manner.
Internet Great website for anything aviation! Great prices and FAIR shipping costs.
Phone My order came in quick and was exactly what I needed. Top Service!
Phone Quality items, quick delivery and exceptional service!!
Internet Agent provided me an alternative filter, after 4 weeks of backlog waiting for initial order. Many THANKS!!!!
Internet Fast shipping, everything as it should be.
Internet Great job! Fast shipping!
Phone Very positive experience
Internet No sooner had I ordered it was already here!!!!!
Internet My order was actioned straight away, and I was amazed at the expedient receipt of my parts considering I'm overseas.
Phone Called at 3:30pm est for AOG. Got battery out that day overnight. Perfect customer service.
Phone Great service , with real Customer Service people helping with the order. Always Friendly Period. Hardware prices less money than the local Miners Ace Hardware, always thoughtfully packaged marked inside the shipping box.
Internet Quick delivery of right product.
Internet Good quick service
Phone Ordering was easy and shipping was fast
Internet The charts came in a timely manner. There was some confusion online about ordering charts and up charges. But your people called me and we straightened it out. Your people are always so pleasant on the phone it is a pleasure doing business with Aircraft Spruce. Glad to see you at Oshkosh.
Phone As always great service, thank you.
Internet All went well. Product was delivered promptly. 5 stars
Internet Arrived on time and in good condition
Internet Excellent service, couldn't ask for better service, thanks a million!!
Internet Shipping was very quick, happy with order.
Internet Thank you for the fast service and delivery of this time-sensitive order. Also, well packed and arrived in pristine condition. Deeply appreciated.
Internet I was really happy with ease of ordering and the delivery was really fast!
Internet Prompt, fast service. Thanks.
Internet Our replacement battery arrived in one day in perfect condition due to your excellent packaging. Thank you very much Aircraft Spruce for your quick and thoughtful response.
Internet Our replacement battery arrived in one day in perfect condition due to your excellent packaging. Thank you very much Aircraft Spruce for your quick and thoughtful response.
Phone Arrived as ordered. Can always count on Aircraft Spruce for whatever you need.
Internet I had a very good experience ordering from you. Everything was delivered safely and I am very satisfied. I will continue to do business with you.
Internet Fast shipping, as advertised from PA, on time
Internet Great product. Will do business with Aircraft Spruce again.
Internet Order placed and received in a timely manner, which in my experience, is normal for Aircraft Spruce. That is why I do repeat business with ACS.
Internet Fast and correct. As usual.
Internet As always, great service and the time of shipping and receiving is excellent.
Internet I bought the Garmin D2 Mach 1 as a gift for my son who just got his pilots license so as far as the actual product goes, he loves it is all I can say. What I can say is my order was placed on a Sunday and I had product in hand the next Friday with normal shipping, zero issues, zero hassle. I am not personally a pilot but have a few family members that are, and would highly recommend Spruce for any flying needs they have based on my experience with them.
Internet Good price, shipped quickly for a fair cost. Excellent transaction.
Internet Aircraft Spruce told me it was going to take a while, and your projection on when oil would arrive was right on. Honest answer and good follow through.
Internet Excellent company to deal with and very punctual.
Internet Got my pump on time and hassle free. Would order from Aircraft Spruce again!
Internet Excellent service, I got the part I needed in a timely manner, thank you !!
Internet The order arrived on the date specified. It was the best price for the item I could find. Thank you Aircraft Spruce.
Internet This was a seamless transaction. The parts came in quickly.
Internet Very fast and accurate service and Spruce had what I needed.
Phone The Aircraft Spruce staff was very helpful with my order, including finding the closest/quickest shipping center.
Phone All went well and I was surprised about the speed of delivering my special order cable assembly. Many thanks.
Internet Shipped quick, love ordering from you Aircraft Spruce!
Internet Aircraft Spruce is so quick. I was back up and running within a day.
Internet As always, all is perfect. You only carry the best! Thanks again.
Internet Well, my purchase was not for an aircraft but an older boat. After searching everywhere for the correct fuel level floats, I found them here. Shipping was fast and everything was as promised. Good experience with Aircraft Spruce!
Internet Aircraft Spruce's service is always great
Internet Everything was shipped ASAP, no issues, all the products are made well. thanks.
Internet Great! Fast service with the right product. Who could ask for more?
Internet Thanks Aircraft Spruce for your quality products and service.
Internet Excellent service. Fast shipping. 5 stars.
Internet Aircraft Spruce seems to have everything I've needed thus far in-stock. They get it out right away and packaging is great. Will continue to be a client.
Internet Ordering on the Spruce website is straight forward and simple!
Phone Service was amazing shipped out really fast but it was exactly what was described, five stars all the way.
Phone Thank you, this order worked out fine and was prompt, thanks again for your great and friendly service
Phone Thanks for your prompt, knowledgeable and friendly service
Internet Fast shipping and great products, as expected. Thank you.
Phone Worked great and Aircraft Spruce mailed them instead of parcel post so delivery was only a couple of bucks. Thanks Aircraft Spruce.
Internet Product arrived quickly, was an exact replacement as advertised, and resolved the issue. Thanks Spruce!!
Internet Speedy delivery, important during airplane annual!
Internet Looked at several different businesses and Aircraft Spruce had the best deal on safety related products. I've always had great luck finding things at Aircraft Spruce.
Internet Aircraft Spruce always has the products i need and with quick delivery
Internet Customer service was superior. Thank you for your help. Great team.
Internet Product in stock. Order was correctly assembled. Shipped next day. Well done!
Internet 5 Stars...Most Excellent! Aircraft Spruce has always been my 1st choice.
Phone I have always had great service from Spruce and this order was no exception. The Aircraft Spruce ignition switch works perfectly and fit well. I would recommend it as a cost saving alternative to other brands.
Internet Customer support was top-notch !! My order was kinda rush and the Items were in different locations. Thanks to Bernadette West. She really took the time to make sure that everything arrived at the soonest time. And it DID !! Again, thanks for the amazing service.
Phone Very good deal, quick shipping and easy to order.
Internet Processing and shipping process was easy. Product arrived as promised in good condition. Pricing was comparable or better than most all other sites. I will use Aircraft Spruce again.
Internet Always satisfied with AS. Been doing business with you for 40yrs.
Internet Fast shipping, item in stock, will do business again.
Internet Fast and efficient order placement and receipt of the battery thanx!
Internet Great inventory, fast delivery.
Internet This order was delivered quickly and efficiently, as were previous orders. The service from Aircraft Spruce has been excellent. I also want to say that FedEx Ground has proven to be a quick and reliable delivery provider. Usually about 3 working days to rural Alberta.

JUNE 2024

Internet Courteous customer service reps & greatly appreciated communication throughout multiple orders. Thank you!
Internet As always, fast service at at a reasonable price.
Phone Thanks to Aircraft Spruce for making it easy to get aircraft parts.
Phone Aircraft Spruce's support (as always) was outstanding. Thanks for your help.
Internet Aircraft Spruce had the parts I needed and got them to us in a reasonable time.
Internet Ordering was quick and simple and received the product in a timely manner.
Internet Excellent company. Great products at reasonable prices and lightning fast shipping. Thanks !
Internet I had a perfect experience, my order was what I ordered, when I needed and where it was supposed to where I needed it. Thank you!
Internet Fast and efficient, quality goods as described and painless purchase even overseas. (New Zealand) pleasure doing business. Thanks
Phone I ordered the items. I collected them from the shop itself and they were ready to go. Exactly as agreed. Great service.
Phone Your service is always great. Its correct and delivered quickly.
Phone I spoke with the most helpful customer service rep who was able to assist me with my order. All went smoothly.
Internet As usual, your on-line staff were informed, polite and helpful. I anticipated that extra long AN5 bolts with drilled heads would not be in stock, and was confident that Aircraft Spruce would find some and ship them in a reasonable time, which you did. Thanks.
Internet Website was easy to navigate. Total process took less than 3 minutes, and all went well.
Phone They really have some good people working for aircraft spruce. My last order was a small one but they were very accommodating. Always fast shipping and always have what I need.
Phone Fast service! Friendly , helpful people! Good price!!
Internet Product, packaging, and delivery were excellent in every way that a customer might expect.
Phone We have a small amateur built aircraft where useful load is critical. There are times I can't find mineral oil, and the smaller quantities, that I need, a call to Aircraft Spruce and in two days, it arrived. Well done! Thank you.
Internet All good! Prompt shipping. AS&S is the real deal! Thank you for being there! Not sure what we would do without you!
Internet Came the next day! I love companies that ship your stuff right away!
Internet I am new to aviation in the sense I am a student pilot and a new aircraft owner. I was told that it was a necessary evil to have to purchase things from Aircraft Spruce. This was my first purchase and I have to say it was an enjoyable experience. The online experience was very easy to navigate. The prices were reasonable. The order was delivered on-time. The parts and material I ordered were exactly what I needed and wanted. I just made another order with ease. IO am very happy with the service I have received. The e-mail communications are very effective. Thanks for making the experience a good one.
Internet Ordering was easy, and delivery was quick and correct.
Internet Very prompt quality. Products. U guys r the best.
Internet Your hose shop has done a great job on getting us the hoses that we have needed. 3 day or less turnaround, great customer services, hoses were as ordered. Great job!!
Phone I have always been pleased with the prompt and courteous service at Aircraft Spruce. Thank you .
Internet The whole experience was very professional and detailed very satisfied.
Phone I would give your company a 5 star rating. I ordered the item one day and it was delivered the next by UPS ground. Great service!
Internet Easy to find what I wanted, easy to order, came promptly. No surprises and no hassles.
Internet I love Aircraft Spruce with all these different products for aviation.
Phone Mr. Irwin, I greatly appreciate the help I received from your Arizona facility! The entire staff is always very pleasant and most helpful. Always a good experience!
Internet Ordered ten 6 foot sections of 5052-0 aluminum tubing for fuel and brake lines and was really impressed with how well packaged and protected the tubing was. Everything arrived undamaged and in pristine condition, and all of the other items too. With mil spec hardware, reviewing the items themselves doesn't add much information since they're all mil spec anyway. So the main review is customer service, accuracy of the order, shipping times/cost and quality of the packaging to make sure things arrive undamaged. All 5 stars go to AS on that side of the transaction.
Internet Really excellent order prices with good communication, especially when I put the wrong address which was efficiently rectified. Was a great experience.
Internet Thanks for the parts. Arrived in Australia all OK. Service is 1st class. Thanks!
Internet Thank goodness West Chicago had stock on the oil wee needed! It allowed us to fly in our local airshow. Without the stock on hand, we would have been a static display all weekend thanks again! Keep Em Flying
Internet Excellent packaging and prompt shipment of a reliable product we have used for years on our 172 Skyhawk. Thanks!
Internet It was a pleasure using Aircraft Spruce. The consistency and urgency to fill the order in a timely manner.
Internet Easy to order. Fast on the shipping.
Internet Order was accurate and was delivered promptly. I can always trust Aircraft Spruce to get it right on the first time. They always seem to have plenty of stock. Always my first choice when ordering aircraft components
Internet Aircraft Spruce always ships promptly. Buying supplies here has always consistently been convenient.
Internet The wheels were perfect in every respect. EXCELLENT service! Fast shipping. I'm a repeat customer who always experiences the best in products and service from this company!
Internet I like the one stop shopping! Don't need to place orders with several different stores and pay separate shipping!
Internet I couldn't believe how fast we got the products. We ordered them in the afternoon and got tomorrow morning. Always more than satisfied with Aircraft Spruce. Amazing!
Internet Great to do business with Aircraft Spruce, my order was processed very quickly & received even earlier than expected.
Phone I got what I ordered & on time, I seldom have problems & when I do its solved quickly & professionally.
Internet Excellent
Phone Our order arrived on time and as described. Great customer service.
Internet Arrived on time, well packaged and price as quoted. Zippy fast delivery!
Internet Order was processed and received within days to my surprise it came at the date it said it would! Package was in good shape as well as the products inside.
Internet I am 100% pleased with your services, thank you and I will be ordering again in the future!!
Internet I ordered the wrong aircraft tube online by mistake. The staff at aircraft spruce was very helpful and sent out the proper tube very quickly. Thanks for the help.
Internet Easy check out, fast delivery! Great service.
Internet Prompt & stress free delivery as always. Great company to work with.
Internet Always easy ordering and fast shipping. Aircraft Spruce is great!
Internet Great service and products! A+!
Internet Ordering is quick and easy. Products arrive in a timely manner and so far have never been wrong, damaged or missing.
Internet An Airborne trike, I'm getting airworthy, needed a fuel line upgrade and I thought, Amazon has everything. Searched it, found it, ordered it, junk. Went to Aircraft Spruce: found it, ordered it , got it, job completed. Lesson learned: don't buy cheap junk for airplanes.
Internet Always a pleasure dealing with you. Fast shipping. Securely packaged. Exceptional produce!
Phone A very good company to deal with. I have dealt with Aircraft Spruce for years and will be happy to continue. Cheers!
Internet Appreciate the fast order processing! as we know, airplanes are not released to flight for the smallest of parts. Keep up the great service!
Internet A pleasant buying experience!
Internet Aircraft Spruce is the best. Quality 5 stars. Thank you
Internet Easy and Quick ordering Format online. Delivery time is fast as well.
Internet Quality products at a fair price delivered fast. Cant get any better than Aircraft Spruce, THANK YOU!
Internet Prompt response, products received were as ordered, company was able to fill exact items I required.
Internet Exceptional support by Aircraft Spruce and Specialty Co. My parts were ordered packed up and delivered to me in Melbourne, Australia, in a very quick timeframe. Highly recommend this company.
Internet I received the shipment in two days and right what I ordered and the paint went on well! Good job!
Internet This is a very high quality part. It works as advertised, and the order was filled very promptly. The thing I'm most happy about is that they came keyed alike! I didn't even think about that until I'd placed the order, and decided I'd live with what i got, but was very happy that Aircraft Spruce anticipated my needs!
Internet Arrived quickly, well packed, no problems. Yours is the only place I can find these plugs that fit my equipment.
Internet My order was received well wrapped and very timely. That is exactly what I would expect from Aircraft Spruce.
Internet Order it one morning and then got it the next afternoon. Can't beat that!
Phone Aircraft Spruce was outstanding with customer support and knowledge. Well packaged, competitively priced.
Internet You did great on this order. You are my first stop for all my C182 needs. Thanks. Keep up the good work!